Returns & Exchanges
At Faviana, we want you to feel confident and beautiful in your formal wear; if your purchase isn't the perfect fit, you can return unworn items with tags attached within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and untampered.
Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality assurance team verifies the garment's condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing